About Smiley Technologies, Inc.
Smiley Technologies, headquartered in Little Rock, Arkansas, combines people, processes, and technology to provide outstanding customer experiences for banks. Specifically, they offer core/digital banking software and IT services. By closely integrating these three elements–people, processes, and technology–they managed the event so well that it barely felt like a crisis to their partners, and banking customers remained unaware of any issues.
Smiley supports a diverse range of banking institutions, including Encore Bank and Bodcaw Bank. Encore Bank, a $4 billion institution headquartered in Little Rock, Arkansas, operates in 19 markets across seven states. Bodcaw Bank, a community bank with three branches, partners with Smiley Technologies for its core banking and IT needs. Both banks’ systems were impacted by the CrowdStrike outage.
People
Everything goes back to people. It’s people who write the systems, who install the systems, and who teach the systems.
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Process
A strong relationship between partners paves the way for thoughtful integration of technology.
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Technology
Our technology enables banks to deliver exceptional customer experiences.
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People-Focused Technology
We're trying to put people back into the equation.
